These Terms of Service (“Terms”) apply to aaimshq.com and to the AAIMS Command Center app, both provided by AAIMS HQ LLC, a Florida limited liability company (“AAIMS,” “we,” “us”). By using the website or the app, you agree to these Terms. If you use them for a business, you agree on behalf of that business and confirm you have authority to do so.
1. Our services
AAIMS manages Amazon Seller accounts for brand owners, including advertising, listings, account health, dashboards, inventory monitoring, and AI-assisted automation, with people on our team making the decisions. Managed services are provided under a separate written service agreement. If that agreement conflicts with these Terms, the service agreement controls.
2. The AAIMS Command Center
- What it is. A read-only reporting tool that shows a client’s sales, traffic, inventory, pricing, brand analytics, and advertising reports from Amazon.
- Who can use it. AAIMS clients, and people they authorize, who have authority to grant access to the Amazon accounts they connect.
- Authorization. You grant access through Amazon’s own authorization page. You can revoke access at any time in Seller Central or Amazon Ads. Revoking access stops new data from being pulled.
- Read-only. The app does not change listings, prices, inventory, or campaigns.
- Your account. Keep your login details secure and tell us at [email protected] if you suspect unauthorized use.
- Data. You keep ownership of your data. We handle it as described in our Privacy Policy.
3. Fees
Fees for managed services are set out in your service agreement. Advertising spend is paid to Amazon directly and is not part of AAIMS fees.
4. No guarantee of results
Any growth figures we share, such as a revenue growth target, are targets we plan and report against. They are not guarantees. Results depend on many factors outside our control, including your products, pricing, margins, inventory, competition, ad budget, and Amazon’s systems and policies. Reports in the Command Center rely on data provided by Amazon, which may be delayed, revised, or incomplete.
5. Independence from Amazon
AAIMS is independent and not affiliated with, endorsed by, or sponsored by Amazon. Amazon and related marks are trademarks of Amazon.com, Inc. or its affiliates. Your use of Amazon services remains subject to Amazon’s own terms and policies.
6. Acceptable use
You agree not to misuse the website or app, including by trying to gain unauthorized access, interfering with their operation, reverse engineering them, or using them to break the law or Amazon’s policies.
7. Intellectual property
The website, the AAIMS Command Center, the AAIMS name and logos, and our methods and materials belong to AAIMS. You may not copy or reuse them without our written permission. You keep all rights to your own data and content.
8. Third-party services
The website links to services run by others, such as Amazon and Google Calendar. We are not responsible for those services, and their own terms apply.
9. Disclaimers
The website and app are provided “as is” and “as available.” To the extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Website content is general information, not legal, tax, or accounting advice.
10. Limitation of liability
To the extent the law allows, AAIMS will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from the website or app. Our total liability for any claim about the website or app is limited to the greater of the fees you paid AAIMS in the three months before the claim or $100. Your service agreement may set different limits for managed services.
11. Indemnity
You agree to cover reasonable losses AAIMS suffers from third-party claims caused by your breach of these Terms or your misuse of the website or app.
12. Suspension and termination
You may stop using the app and revoke its access at any time. We may suspend or end access if these Terms are broken, if required by law or Amazon’s policies, or when your service agreement ends. Data is then handled as described in our Privacy Policy.
13. Governing law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Florida, unless your service agreement says otherwise.
14. Changes
We may update these Terms. We will post the new version here with a new effective date. Continued use after the change means you accept it.
15. Contact
AAIMS HQ LLC, Florida, United States · [email protected]